Moving through major transit hubs after surgery can feel daunting, especially when medical hardware triggers security alarms. Recently, Tom set out on a journey from Heathrow to Amsterdam, sharing his personal experience to prove that travelling with airport accessibility needs is absolutely possible, even after a major procedure like a cranioplasty. To make this transit smoother, Tom relied on the Sunflower Extra card—an incredible tool designed to help anyone managing recovery or hidden disabilities know exactly what to expect and how to navigate their next flight with confidence.
Highlights from the Accessible Journey
The Sunflower Extra Card: This digital, personalised card transforms how you communicate your needs. When tapped on a phone, a personal page opens, sharing only the information you choose to disclose about your disabilities and what support looks like for you.
Seamless Communication: The card quietly signals your need for extra assistance without requiring you to explain your medical history to every single staff member. This means no explaining, no repeating, and no awkward conversations.
Incredible Industry Support: Proper preparation and utilizing these support services creates a significantly smoother journey. From the positive experience with KLM Royal Dutch Airlines crews to the excellent assistance provided by ground staff, Heathrow, and Hilton, the travel industry is increasingly equipped to help.
A Personal Verdict: Summarising the stress-free experience of navigating the airport and security checkpoints, Tom noted: “Using the Sunflower Extra card was incredible.”
Watch Tom’s full walkthrough and learn more about how the Sunflower Extra card works—and how your organisation can better support employees and customers with accessibility needs:
